Jeweki Accessories Repair (Lacquer Repainting)

"We are accepting repairs via delivery."

However, please note that shipping fees and cash on delivery fees are at the customer's expense.

In the case of damage to the lacquer without any damage to the glass, we will handle repairs accordingly.

＜Shipping Address for Repairs＞
〒399-6302
1817-1 Kiso Hirazawa, Shiojiri City, Nagano Prefecture
MARUYOSHI KOSAKA
Tel: 0264-34-2245
Please clearly state your name, address, telephone number, and order number when sending in your repair items.

Packaging Instructions:

• Please ensure that the items are securely wrapped to prevent breakage during transportation, using packaging materials, cushioning materials, or soft cloth.
• Place the wrapped glass items inside a box, can, or case for additional protection against external impact and load during transit.
• If you have the original packaging box from your purchase, please use it for sending.
• For earrings or ear piercings, please send them as a set to confirm balance. Ensure all parts are included.

Notes:

The repair period is approximately one month.

• During long-term closure periods, the repair duration may extend to about one and a half months.
• If both earrings or ear piercings are damaged, repair costs will be for two items.