Jeweki Accessories Repair (Metal Fittings)

"We accept repair items sent by delivery."

Please note that shipping fees and cash-on-delivery fees are the responsibility of the customer.

<Mailing Address for Repair Item>

 

〒399-6302
1817-1 Kiso Hirazawa, Shiojiri City, Nagano Prefecture
MARUYOSHI KOSAKA
Tel: 0264-34-2245

Please clearly indicate your name, address, telephone number, and order number.

Packaging Instructions:

・To prevent breakage during transport, please wrap the item securely with packaging material, cushioning material, or soft cloth.

・Place the wrapped glass item in a box, can, or case to further protect it from external impact or stress during transport. ※If you have the original packaging box that came with your purchase, please use it for shipping.

・For earrings, please send them as a set to ensure balance between left and right. Be sure to include any broken parts.

Notes:

※The repair period is approximately one month.

※In case of a long holiday period, the repair may take up to one and a half months.

※For earrings with damage on both the left and right sides, repair costs will be for two items.